1. Introduction
Transfa Payments, Inc. (“Transfa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, APIs, and related services (the “Services”).
2. Information We Collect
We may collect the following types of information:
- Account information: Email address, name, and organization name when you register for an API key.
- Usage data: API call logs, request metadata, timestamps, IP addresses, and endpoint usage patterns.
- Technical data: Browser type, operating system, device information, and referring URLs when you visit our website.
- Communications: Information you provide when contacting us for support or feedback.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Services.
- Monitor usage for rate limiting, abuse prevention, and capacity planning.
- Communicate with you about your account, updates, and technical issues.
- Comply with legal obligations and enforce our Terms of Service.
- Analyze trends and usage to improve our products.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third-party vendors who assist us in operating the Services (e.g., hosting, analytics), subject to confidentiality obligations.
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
6. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
7. Cookies and Tracking
Our website may use cookies and similar technologies for analytics and functionality purposes. You can control cookie preferences through your browser settings.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at the address below.
9. Children's Privacy
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “last updated” date.
11. Contact
If you have questions about this Privacy Policy, contact us at privacy@transfa.com.